Data Residency Checker

Does ChatGPT Enterprise keep data in Australia?

Some data can be kept in Australia. Customer content can be stored at rest in Australia for eligible new Enterprise/Edu workspaces; AI inference residency is not offered in Australia.

OpenAI · AI assistant · Plans covered: Enterprise · Last checked

What OpenAI says

ClaimStatusVendor's wordsSourceLast checked
Storage at restYes, in Australia
Data residency for ChatGPT allows customers to keep their in-scope customer content stored at rest in a specific geographic region. When a new ChatGPT workspace is provisioned with data residency, we store customer content in the selected region at rest for the following features:

Note: Australia is in the article's list of data residency regions. Applies to in-scope content in new Enterprise/Edu workspaces provisioned with data residency. Listed features: ChatGPT Memory; Code Interpreter and Data Analysis artifacts; conversations (text, image, voice); Custom GPTs; files; Image Generation inputs/outputs. The article says backups and replicas of in-scope content are also stored in-region.

help.openai.com
Processing (incl. AI inference)Not in Australia
Inference residency for ChatGPT is currently available for the following regions. Inference residency requires data residency to be enabled in the same region:

Note: The inference residency list is Europe (EEA + Switzerland), United States and United Arab Emirates; Australia is not listed. The article also says "Non-GPU processing may still occur globally." OpenAI says it plans to add inference regions over time.

help.openai.com
Support accessNot published

The vendor does not publish a statement on this.

Note: The help article does not cover support access. The enterprise privacy page has only a general statement on when authorised OpenAI employees may access conversations, with no location given.

openai.com
Plan requiredPaid option
Eligible API customers and new ChatGPT Enterprise/Edu customers can choose to have in-scope customer content stored at rest in supported countries. Data residency is included at no additional cost for ChatGPT Enterprise and Education plans.

Note: Requires a ChatGPT Enterprise or Edu plan, with no extra charge on those plans. Eligibility is stated for new Enterprise/Edu customers.

help.openai.com
ExclusionsPartly
Certain categories of data may be stored outside the chosen data region. Out of scope: Account data, billing details, high-level usage statistics, logs without content, and other metadata used to operate and secure the service.

Note: May be stored outside the region (list "may not be limited to"): external integrations such as Apps & MCP and Web Search, if enabled; transient or processing steps; workspace metadata; workspace name; billing information; user logins. Features not eligible for data or inference residency: Apple Intelligence (including Xcode "Code Intelligence"); features that are not generally available; third-party GPTs; Codex Web; ChatGPT Sites features outside the supported scope. Sites: new Sites use the workspace region only for US or EU data residency; the article says for other regions "that regional residency setting does not currently apply to Sites storage and hosting", so Australian data residency does not cover Sites storage and hosting. Data residency workspaces also cannot share GPTs with "Anyone".

help.openai.com
IRAP statusNot published

The vendor does not publish a statement on this.

Note: Neither the enterprise privacy page nor the data residency help article mentions IRAP. The trust portal (trust.openai.com, checked 2026-10-26) lists SOC 2, ISO/IEC 27001/27017/27018/27701/42001, CSA STAR, PCI DSS, FedRAMP 20x and TX-RAMP, and has no IRAP entry.

openai.com

Why it matters

General information, not a compliance ruling.

APP 8
APP 8: sending personal information overseas, including remote access, can be a cross-border disclosure → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
ISM-1572
ISM-1572: contract must record processing and storage regions → see storage + processing. Relies on: Storage at rest, Processing (incl. AI inference)
APRA CPS 230
CPS 230: offshoring with a material service provider must be assessed and notified to APRA → see storage, processing, support access, exclusions. Relies on: Storage at rest, Processing (incl. AI inference), Support access, Exclusions
OVIC IPP 9
IPP 9 (Victoria): personal information may leave Victoria only in set circumstances → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access

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