Does Claude keep data in Australia?
No Australian storage option. Anthropic stores Claude data in the US; an Australian storage or processing option for Claude apps or the API is not published. AU inference is offered via AWS Bedrock, a separate vendor.
Anthropic · AI assistant · Plans covered: Team, Enterprise, Claude API · Last checked
What Anthropic says
| Claim | Status | Vendor's words | Source | Last checked |
|---|---|---|---|---|
| Storage at rest | Not in Australia | Note that data is stored in the US. Note: The article covers Claude Enterprise and the Anthropic API. The Claude API data residency docs also say "Currently, "us" is the only available workspace geo", and workspace geo controls where data is stored at rest. Separately, AWS Bedrock (AWS, a different vendor) offers Australian geographic inference; that is not an Anthropic-hosted option. | privacy.claude.com | |
| Processing (incl. AI inference) | Not in Australia | Inference geo: Only "us" and "global" are available. Note: Anthropic publishes no Australia-only processing option. The default "global" setting means inference "may run in any available geography", and the privacy article says traffic may by default be routed to "select countries in the US, Europe, Asia and Australia", so Australia is possible but not selectable or guaranteed. That default routing can't be chosen by the customer: the only inference geo settings are "us" and "global". Different vendor: AWS Bedrock's "au" geographic inference profiles route among the Sydney and Melbourne regions (AWS docs and blog, opened 2026-10-26). Google's Vertex location table, opened the same day, shows no Claude model in Sydney (australia-southeast1). | platform.claude.com | |
| Support access | Unclear | We may also process data for internal processes (such as safety-related review, product support, or incident response) in countries where we or our affiliates operate. Note: The countries where Anthropic or its affiliates operate are not listed on this page, so support access locations are not stated. | privacy.claude.com | |
| Plan required | Not published | The vendor does not publish a statement on this. Note: No Claude plan with Australian residency is published. The only location control published is US-only inference, which the article says "is only available on usage-based Enterprise plans" (not Team or legacy seat-based Enterprise). The API docs list a 1.1x price for US-only inference on Claude 4.6 and later models. | support.claude.com | |
| Exclusions | Partly | When Claude works with a connected service like Slack or Google Drive, that service processes data on its own infrastructure, which may be located outside the US. Note: The same article says "Where your organization's data is stored is separate from where inference runs." The privacy article says internal processes (safety review, product support, incident response) may happen in other countries. The Trust Center subprocessor list shows cloud infrastructure (GCP, AWS, Azure) as "Worldwide". | support.claude.com | |
| IRAP status | Not published | The vendor does not publish a statement on this. Note: The Trust Center lists HIPAA, SOC 2 Type II, ISO 27001:2022, ISO/IEC 42001:2023, FedRAMP High and UK Cyber Essentials; no IRAP assessment appears there or on claude.com/regional-compliance. Any IRAP coverage of AWS Bedrock would be an AWS assessment, not Anthropic's, and was not checked. | trust.anthropic.com |
Why it matters
General information, not a compliance ruling.
- APP 8
- APP 8: sending personal information overseas, including remote access, can be a cross-border disclosure → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
- ISM-1572
- ISM-1572: contract must record processing and storage regions → see storage + processing. Relies on: Storage at rest, Processing (incl. AI inference)
- APRA CPS 230
- CPS 230: offshoring with a material service provider must be assessed and notified to APRA → see storage, processing, support access, exclusions. Relies on: Storage at rest, Processing (incl. AI inference), Support access, Exclusions
- OVIC IPP 9
- IPP 9 (Victoria): personal information may leave Victoria only in set circumstances → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
Changelog
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