Does Notion keep data in Australia?
No Australian storage option. Notion does not list Australia as a data residency region; data stays in the United States by default, and Notion AI uses model providers listed as USA or Global.
Notion Labs · Docs and wiki · Plans covered: Enterprise · Last checked
What Notion Labs says
| Claim | Status | Vendor's words | Source | Last checked |
|---|---|---|---|---|
| Storage at rest | Not in Australia | By default, your data will continue to reside in the United States. Note: Regions in the page's table (data and backup): US-West-2 (Oregon) / US-East-2 (Ohio), EU-Central-1 (Frankfurt) / EU-West-1 (Ireland), AP-Northeast-1 (Tokyo) / AP-Northeast-3 (Osaka), AP-Northeast-2 (Seoul) / AP-Northeast-2 (Seoul). Australia is not listed. The sub-processor list gives AWS hosting locations as "USA, European Union, Korea, Japan". | www.notion.com | |
| Processing (incl. AI inference) | Not in Australia | Notion will continue to store and process all categories of data in the United States and other international locations Note: Quoted from the note under "Data stored outside the data region". The same page lists, as processing outside the data region, "Customer Data processed by Notion subprocessors, including LLM providers". Notion's sub-processor list names its AI model and inference providers (including Anthropic, OpenAI, Google LLC, Fireworks, Baseten, Modal, Cerebras and X.AI) with locations of "Global", "USA" or "USA, UK". No Australian processing option is listed. | www.notion.com | |
| Support access | Not in Australia | We use these Subprocessors to offer direct support services to you and your team. Note: The only sub-processor in the "Customer and Support Services" table is Teleperformance ("Support services"), located in Greece. Where Notion's own support staff access data from is not published. | notion.notion.site | |
| Plan required | Not in Australia | Data residency is available free of charge to customers on the Enterprise Plan. Note: Data residency is Enterprise-only, but none of the offered regions is in Australia. | www.notion.com | |
| Exclusions | Not in Australia | Unless listed above as data stored in the data region, data may be stored in regions outside of the customer’s data region. Note: Examples given include Account Information, Usage Data and data processed by Notion's subprocessors. Notion Calendar, Notion Mail and Beta Services are not covered by data residency, nor is data hosted or processed by integrations. Duplicated content and synced blocks from workspaces in another region can also be processed outside the data region. | www.notion.com | |
| IRAP status | Not published | The vendor does not publish a statement on this. Note: The security page lists SOC 2, ISO 27001, ISMAP, BSI C5, ISO 27701 and ISO 27018, and HIPAA. The Trust Center (trust.notion.com) lists "SOC 2 Type II, ISO 27001/17/18/701, HIPAA, BSI C5". IRAP is not mentioned on either page. | www.notion.com |
Why it matters
General information, not a compliance ruling.
- APP 8
- APP 8: sending personal information overseas, including remote access, can be a cross-border disclosure → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
- ISM-1572
- ISM-1572: contract must record processing and storage regions → see storage + processing. Relies on: Storage at rest, Processing (incl. AI inference)
- APRA CPS 230
- CPS 230: offshoring with a material service provider must be assessed and notified to APRA → see storage, processing, support access, exclusions. Relies on: Storage at rest, Processing (incl. AI inference), Support access, Exclusions
- OVIC IPP 9
- IPP 9 (Victoria): personal information may leave Victoria only in set circumstances → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
Changelog
No changes recorded yet.