Does Perplexity keep data in Australia?
No Australian storage option. No Australian data residency published. Enterprise synced files sit in AWS S3; consumer privacy notice contemplates US transfer, storage and processing.
Perplexity AI · AI search · Plans covered: Free, Pro, Max, Enterprise Pro, Enterprise Max · Last checked
What Perplexity AI says
| Claim | Status | Vendor's words | Source | Last checked |
|---|---|---|---|---|
| Storage at rest | Not in Australia | By submitting your personal data to us you agree to the transfer, storage, and processing of your data in a country other than your country of residence including, but not limited to, the United States. Note: Quote is from the consumer Privacy Notice, which states it does not apply to Enterprise/API where Perplexity acts as processor. Enterprise Connectors FAQ says "Your synced files are stored in AWS S3" without naming an AWS Region. Enterprise security blog says the product runs on AWS. No Australian storage region or residency option was published on the pages opened. | www.perplexity.ai | |
| Processing (incl. AI inference) | Not in Australia | By submitting your personal data to us you agree to the transfer, storage, and processing of your data in a country other than your country of residence including, but not limited to, the United States. Note: Same consumer Privacy Notice caveats as storage. Enterprise Pro states zero-data-retention / zero-training agreements with model providers and that Enterprise data is not used to train Perplexity models, but that does not move inference into Australia. No AU processing region is published. | www.perplexity.ai | |
| Support access | Not published | The vendor does not publish a statement on this. Note: Enterprise security blog: "No engineer has access to production data by default. Getting access to production data is only granted in business critical cases, requires security approval, and is heavily monitored." Staff country locations are not published. No Australia-only support option found. | www.perplexity.ai | |
| Plan required | Not in Australia | By submitting your personal data to us you agree to the transfer, storage, and processing of your data in a country other than your country of residence including, but not limited to, the United States. Note: Enterprise Pro/Max add SSO, retention controls, connectors and training protections, but vendor pages opened do not offer an Australian residency plan or region. Consumer notice contemplates US processing; Enterprise pages name AWS without an AU region. | www.perplexity.ai | |
| Exclusions | Not published | The vendor does not publish a statement on this. Note: No Australian residency setting is published, so there is no AU exclusions list. Enterprise mentions third-party model providers under ZDR agreements and AWS infrastructure; Trust Center holds the subprocessor view (not fully scraped here). | www.perplexity.ai | |
| IRAP status | Not published | The vendor does not publish a statement on this. Note: Enterprise security blog cites SOC 2 Type II, GDPR and PCI DSS. IRAP is not mentioned on the pages opened. | www.perplexity.ai |
Why it matters
General information, not a compliance ruling.
- APP 8
- APP 8: sending personal information overseas, including remote access, can be a cross-border disclosure → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
- ISM-1572
- ISM-1572: contract must record processing and storage regions → see storage + processing. Relies on: Storage at rest, Processing (incl. AI inference)
- APRA CPS 230
- CPS 230: offshoring with a material service provider must be assessed and notified to APRA → see storage, processing, support access, exclusions. Relies on: Storage at rest, Processing (incl. AI inference), Support access, Exclusions
- OVIC IPP 9
- IPP 9 (Victoria): personal information may leave Victoria only in set circumstances → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
Changelog
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