Does Read AI keep data in Australia?
No Australian storage option. Default storage is AWS us-east-1 (Northern Virginia). Published multi-region deployments are EU and Canada only; Australia is not listed.
Read AI · Meeting transcription · Plans covered: Free, Pro, Enterprise, Enterprise+ · Last checked
What Read AI says
| Claim | Status | Vendor's words | Source | Last checked |
|---|---|---|---|---|
| Storage at rest | Not in Australia | Specifically, data captured is stored encrypted at rest within the AWS us-east-1 datacenter in Northern Virginia USA. (If you are considering a large group purchase and require data storage in another location, please contact our sales team to inquire about options.) Note: Default is United States. The 2 February 2026 Read AI blog says multi-region deployments available today are in the EU and Canada; Australia is not named. Sales may discuss other locations for large purchases, but no published Australian deployment was found on vendor pages opened. | support.read.ai | |
| Processing (incl. AI inference) | Unclear | As of today, Read AI offers multi-region deployments in the EU and Canada. Note: For those published regions the same blog says meeting processing and Ask Read workflows are performed locally. Default customers store meeting data in AWS us-east-1 (Northern Virginia) per the Security & Privacy Overview, but that sentence is about storage at rest, not a direct processing-location commitment. Australia is not listed among published regional deployments. Default AI training contribution is opt-out. | www.read.ai | |
| Support access | Not published | The vendor does not publish a statement on this. Note: Security Overview: only certain internal technical staff may get temporary production access for ops issues or when a user grants permission (e.g. support ticket); access is logged and expires. Staff country locations are not published. No Australia-only support option found. | support.read.ai | |
| Plan required | Not in Australia | As of today, Read AI offers multi-region deployments in the EU and Canada. Note: International processing/storage is offered via sales for eligible deployments; published regions are EU and Canada. Security Overview invites large-purchase customers to ask sales about other storage locations, but Australia is not a published region. Enterprise+ adds SAML, SCIM, audit logs, domain capture, retention and BAA — not AU residency. | www.read.ai | |
| Exclusions | Not published | The vendor does not publish a statement on this. Note: No Australian residency setting is published, so there is no AU exclusions list. For EU/Canada deployments the blog claims meeting data and Ask Read processing stay in-region; confirm current carve-outs with Read sales/trust docs before relying on that for non-AU regions. | www.read.ai | |
| IRAP status | Not published | The vendor does not publish a statement on this. Note: Security Overview cites SOC 2 Type 2, GDPR and HIPAA/BAA (Enterprise+). IRAP is not mentioned on the pages opened. | support.read.ai |
Why it matters
General information, not a compliance ruling.
- APP 8
- APP 8: sending personal information overseas, including remote access, can be a cross-border disclosure → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
- ISM-1572
- ISM-1572: contract must record processing and storage regions → see storage + processing. Relies on: Storage at rest, Processing (incl. AI inference)
- APRA CPS 230
- CPS 230: offshoring with a material service provider must be assessed and notified to APRA → see storage, processing, support access, exclusions. Relies on: Storage at rest, Processing (incl. AI inference), Support access, Exclusions
- OVIC IPP 9
- IPP 9 (Victoria): personal information may leave Victoria only in set circumstances → see storage, processing, support access. Relies on: Storage at rest, Processing (incl. AI inference), Support access
Changelog
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